1. Review the claim
Review/have someone review whether you are entitled to make a claim!
(We will be pleased to put our „Compensation checker“ at your disposal)
2. Write a warning letter
Write to the airline and request them to pay within 21 days. Send the warning letter as a registered letter.
You can find a model warning letter for the respective airline here
Why is this important?
It is customary and required by law for the air passenger to independently contact the airline once. If this is unsuccessful, the air passenger can appoint an attorney without delay. These costs must be borne by the airline.
3. Come to us
Has the airline not paid you within the deadline set by you?
Unfortunately, this is generally the case.
We will now take over your case and assert your rights!
To do so, we need:
- Booking confirmation of your flight
- Your warning letter to the airline
- A short description of the circumstances